Email Contacts:
Support@dsicentral.com
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Frequently Asked Questions
Below is a list of the most frequently asked questions. Please check these before contacting support.
MF-801 & MF-1041
How to format your MF-801/1041
How to load photos from your PC to your Frame
MF-8104
How to Set up your own RSS text based feeds to the MemoryFrame
Using MemoryFrame with the Yahoo “Picture Frame” widget
Error message, when trying to connecting to Flicker:
MemoryFrame: The wireless router did not assign a valid network IP address to the frame
MemoryFrame: Wireless Network Not Found
MF-1040
How to change the DPF back to English with out the remote?
Resetting your MV-1040 frame back to English
How to copy/delete pictures using your PC
How to copy pictures from a memory card to the Picture Frame using the Remote:
How to delete pictures from the Picture Frame using the Remote
How to load pictures from a PC to the Frame
Memory Cards will not play out of camera
The Frame will not play a slide show. Only the DSI Splash Screen is displayed.
MV-1040
Why won't my iTunes music files play on my frame?
I copied a song from my CD to my DSI frame, and the music will not play.
How to get pictures to play on order on the 1040 DPF?
NT-700
NT-700 pictures freeze on the frame when being played
MF-1500 Plus
How to Copy images to the MF-1500 plus
General Info
How to format your memory card
Are there any firmware upgrades available for my frame?
Free phone support is available from 9am-5pm PST Monday-Friday for new installations and products that fall within the standard warranty period.
Warranty Policy
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