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Digital Spectrum Solutions, Inc.
wants you, our customers and visitors to www.dsicentral.com
and our other Web sites, to know how information about
you is used. Our privacy policy is outlined below and
describes our information gathering and usage practices.
Please read Digital Spectrum's Terms of Use for
our Web site(s). By visiting our Web site(s) you agree
to accept the Terms of Use and this Privacy Policy.
Digital Spectrum wants to take this opportunity
to assure you that we do not rent, sell or make otherwise
available user information provided via our Web site(s)
to third parties except as specified in this Privacy Policy.
User Information may be made available to or at the direction
of legal and regulatory authorities (including tax authorities)
if required by the public authorities as well as to Digital
Spectrum's professional advisers subject to professional
obligations for data confidentiality.
We are firmly committed to guarding the confidence you
have placed in our company and to use any information
you volunteer responsibly and professionally. We strive
to collect only that information that we think is necessary
for our legitimate business interests such as improving
marketing of our products, meeting the needs of and educating
customers and ensuring that our proprietary information
is protected. If you do not want to share personal data,
please read below for information on how to opt out or
change personal information Digital Spectrum collects
from you.
Our Web site visitors from Europe should note that, as
a US company, Digital Spectrum collects data from
you within the EEA and reserves the right to transfer
the same outside the EEA for processing and storage. Digital
Spectrum is certified on the Safe Harbor List and
abides by the principles set forth in the Safe Harbor
framework as set forth by the U.S. Department of Commerce
regarding the collection, use, and retention of data from
the European Union.
Online Store
To process your order we require name, billing address,
phone number, email address, shipping address and credit
card information. We use this information to process
your order and, if any questions arise, to contact you
about your order. In general, we will try to contact
you first by email and only if that fails, or if time
is critical, will we try to contact you by phone. Your
order is processed, on our behalf, by Rush Order, a
provider of e-commerce services (or such other provider
as Digital Spectrum may select from time to time with
notice on an updated Privacy Policy statement). We may
send special news or offers that we think may be valuable
to you. If you would prefer not to receive these in
the future, please email info@dsicentral.com. Put UNSUBSCRIBE
Digital Spectrum at the top of the message body.
In the event you are a reseller entering through dsiconnect.com
please refer to the section below regarding information
collected
Sharing Information with Other Companies
Digital Spectrum Solutions, Inc. reserves the
right to share customer data with Digital Spectrum's
subsidiaries, affiliates, contractors and temporary
employees but only for the purpose of fulfilling its
legitimate business interests as described in this Privacy
Policy. Additionally, Digital Spectrum reserves the
right to transfer customer data to other entities as
part of business transactions such as, but not limited
to, spin-offs, acquisitions, mergers, reorganizations
or liquidations. With your permission, Digital Spectrum
may share your information with some of our valued partners.
Please see the opt-in box on our Product Registration
form. If you check that box, Digital Spectrum
may allow partners to contact you via email or direct
mail with products or services that we think might be
of interest to our customers. Additionally, upon registering
select products, you may be asked during the registration
process if we may share your registration history with
a specific partner or Original Equipment Manufacturer
(OEM) who has either bundled an Digital Spectrum product
with theirs or their product with ours. We recommend
you agree to this, so that you can receive important
updates from the manufacturer of this bundled product.
However, we suggest you review their Privacy Policy,
as their practices may differ from ours.
Notifications of Changes
If we are going to use your personally identifiable
information in a manner different from that stated at
the time of collection we will make every effort to
notify you via the last email address we have in our
records. You will have a choice as to whether or not
we use your information in this different manner. In
addition, if we make any material changes in our privacy
practices that do not affect user information already
stored in our database, we will post a prominent notice
on our Web site notifying users of the change. In some
cases when we post the notice, we will also email users
who have opted to receive communications from us, notifying
them of the changes in our privacy practices.
Unsubscribing/Opt-Out
We frequently provide users the opportunity to opt-out
of receiving communications from us and/or our partners
at the point where we request your information. Also,
in our e-mail communications you will find instructions
for unsubscribing.
Additionally you may use one of the following options
to request removal of your information from our databases.
Please include the exact contact information you'd like
removed and some detail about the type of communication
you received from us.
You can send email to mailto:optout@Dsicentral.com
You can send mail to the following postal address:
Digital Spectrum Solutions, Inc.
Attn: Web Marketing
17811 Mitchell North, Irvine, CA 92614
You can call the Digital Spectrum Customer Service Dept.
for non-technical questions only*
Monday - Friday ( except holidays )
8:00 AM - 5:00 PM U.S. Pacific Time
1-888.999.0732
* For tech support questions you will need to contact
tech support directly.
Most email communications provide a uniquely coded URL
so customers can unsubscribe from individual lists.
To unsubscribe from the Digital Spectrum Online Store
newsletter, please email esales@Dsicentral.com. Put
UNSUBSCRIBE Digital Spectrum at the top of the message
body.
Correcting or Updating your Personal Info
To change or modify or remove information previously
provided, we recommend that you reply or contact that
list source directly. If no instructions were provided
for updating your contact information you can submit
a request containing your 'old' contact information,
your 'new' contact information and the nature of the
communication(s) you've received:
You can send email to mailto:support@Dsicentral.com
You can send mail to the following postal address:
Digital Spectrum Solutions, Inc.
Attn: Web Marketing
17811 Mitchell North, Irvine, CA 92614
You can call the Digital Spectrum Customer Service Dept.
for non-technical questions only*
Monday - Friday ( except holidays )
8:00 AM - 5:00 PM U.S. Pacific Time
1-888.999.0732
* For tech support questions you will need to contact
tech support directly.
All other non-Web related requests should be directed
to our main office, 949.252.1111.
Please note that Digital Spectrum reserves the right
to preserve certain information collected when its software
is downloaded from our Web site in order to protect
Digital Spectrum's proprietary rights to the software.
Cookies
A cookie is a piece of text asking permission to be
placed on your computer's hard drive. If you agree,
then your browser adds the text in a small file. Cookies
allow a Web application to respond to you as an individual
and distinguish you from other visitors on the site
at the same time. Cookies do not allow us to determine
personal information about you. A few Dsicentral.com
pages use temporary cookies as part of the Web navigation
experience, for that particular web site session only.
Some examples include Web site surveys and our Online
Store. If you deny the cookie, you can still use the
site anonymously. Customers in our on-line store can
browse with cookies turned off, but you can only purchase
if you accept the cookie.
Privacy and Children
Digital Spectrum and the Digital Spectrum Web
sites do not target children (defined as those persons
under 13 years of age) as an audience or a market and
Digital Spectrum does not collect information
about the age of its Web site users. Digital Spectrum
intends to comply with the Children's Online Privacy
Protection Act of 1998. If we learn that we have inadvertently
collected personal information from a child we will
make all reasonable efforts to delete that data from
our records.
Security
To protect the loss, misuse and alteration of the information
under our control, we have put in place appropriate
physical, electronic, and managerial procedures to safeguard
and secure the information we collect online.
Digital Spectrum strives to protect the privacy
of the information you provide, and inadvertent disclosure
of that information is extremely unlikely. In the event
of such an inadvertent disclosure, Digital Spectrum
will do everything commercially reasonable to limit
and remedy the disclosure, but Digital Spectrum
accepts no liability for any unintentional disclosure.
In addition, in the unlikely event that any government
or private individual seeks information, Digital
Spectrum will not voluntarily provide the information,
but will obey any court order requiring disclosure.
Contact
If you have any questions about this privacy statement,
the practices of this site, or your dealings with this
Web site, you can contact:
Digital Spectrum Webmaster
Digital Spectrum Solutions, Inc.
17811 Mitchell North
Irvine, CA 92614
mailto:webmaster@Dsicentral.com
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