www.dsicentral.com

DIGITAL SPECTRUM SOLUTIONS HOURS OF OPERATION:

Office hours are 9:00 AM to 5:00 PM Pacific time, Monday - Friday.  We are closed on the following holidays: New Years day, Memorial Day, Independence Day, Labor Day, Thanksgiving (and the day after) and Christmas.

SATISFACTION GUARANTEE:
If our digital signage device does not meet your expectations, you may return it within 20 days for a full refund less shipping and handling.  Simply call for a return authorization number and return your unit prepaid.  Items must be in like new condition in its original packaging. 15% restocking fees applies on all accessories. Refunds are promptly processed after products have been received and tested.

PRICING:
Prices are subject to change without notice and do not include shipping.   Digital Spectrum Solutions is not responsible for typographical errors. If an error exists, we will inform you promptly!

VOLUME DISCOUNTS:
Quantity discounts are available on most products. Call for a quotation.

SHIPPING:
Because some shipments may require multiple boxes, the final shipping cost may differ from the estimate shown.  If the cost is higher we will contact you for approval prior to shipment. All shipments are insured for its full value.  Orders will normally ship on the same day if the order is received before 2:00 p.m. Pacific time.  Orders received AFTER 2:00 p.m. will ship the next business day. If it is important that your order ship same day, please call to confirm. 

RECEIVING YOUR SHIPMENT:
Upon arrival, open and inspect your shipment immediately. In the event of damage, retain all original packing materials and call the appropriate carrier immediately.  Digital Spectrum Solutions is not responsible for damage during shipment. Claims for shipment shortages or overages must be submitted to Digital Spectrum Solutions immediately and in writing.

RETURNS:
Items returned for repair or replacement require a Return Authorization (RA) number. Products returned without an RA number may be refused. Please call or email for an RA number. Have the product type, original invoice number, and a description of the problem available.  Stock items ordered in error may be returned within 30 days for credit, less a 15% restocking fee. Shipping costs for returned products are the customer's responsibility. No returns due to order errors will be accepted 30 days after the ship date.